These Terms of Service legally bind you (the Client) and Simply Your Technology, LLC regarding the provision of our IT support and technology services. By engaging Simply Your Technology, LLC, you agree to these operational terms.
Simply Your Technology, LLC agrees to deliver services as outlined in your service agreement. This may include system configuration, troubleshooting, maintenance, and implementation support. Simply Your Technology, LLC retains professional discretion to adjust methods as needed to deliver effective service.
Technology projects and support work may vary in completion time depending on scope and third-party dependencies. While Simply Your Technology, LLC follows agreed timelines and communication standards, delays outside our direct control may affect delivery schedules.
Service fees, retainers, and setup charges must be paid to Simply Your Technology, LLC according to the executed invoice schedule. The Client remains responsible for third-party software, licensing, hosting, and platform costs unless otherwise stated in writing.
The speed and quality of services from Simply Your Technology, LLC rely on client cooperation. The Client agrees to provide timely access to systems, credentials, approvals, and relevant information. Delays in required inputs may result in adjusted timelines without liability to Simply Your Technology, LLC.
Simply Your Technology, LLC provides services according to recognized professional practices. However, we are not liable for losses caused by factors outside our direct control, including third-party outages, vendor changes, cybersecurity events, or external service disruptions.